Frequently Asked Questions

Everything you need to know about shopping with The Cowgirl.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout for those who need their western wear sooner.

What is your return policy for boots and apparel?

We offer a 30-day return policy for all unworn items in their original packaging. Please ensure boot soles are unmarked to qualify for a full refund.

How do I care for my leather products?

To keep your leather items looking their best, we recommend using a specialized leather conditioner every 3-6 months and avoiding prolonged exposure to direct moisture.

Do you offer international shipping?

Yes, we ship our cowgirl fashion worldwide. International delivery times vary by location, typically ranging from 10-21 business days.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.