Returns & Exchanges

At The Cowgirl, we want you to love your Western-inspired finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Whether the fit wasn't right or you've changed your mind, our goal is to make your return process as smooth as a sunset trail ride.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided and securely pack your items in their original packaging.

3

Drop Off Package

Take your package to any authorized carrier location or schedule a pickup to get your items back to our ranch.

4

Receive Your Refund

After our team inspects the returned goods, we will issue a refund to your original payment method or process your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing